Scheduling

Get 94% response rates on your Customer Service Index survey

Many auto dealers have trouble getting customers to respond to the post-sale Customer Service Index (CSI) survey

Bitesize helps your staff follow up with customers effortlessly with automated personalized text messaging.  

Don’t miss out on your OEM bonus for high CSI scores - Try Bitesize today!

Recalls

Warranty

3 Month Outreach

Appointment Confirmation

Touchless payment

Service BDC in a box

Scheduling

Sales CSI - follow up with everyone, automatically.

Your GSM is too busy to make sure everyone has been followed up post sale and your salespeople are already eyeing the next deal. Let them do what they do best - close deals. Let Bitesize automate sending texts post-sale to boost your CSI. 

Scheduling

Jump on bad reviews before they hit your OEM surveys. 

When you automate SMS, you can send follow up text messages after every sale. That's 100% CSI follow up by default.

That way, you know exactly who is unhappy. With Bitesize, you can have negative text message replies forwarded to you or your GSM. Take care of it right away and don’t take the hit with OEM surveys

Scheduling

Spending a ton on TCC? Use Bitesize to filter responses. 

Save the money you are spending on TCC/ other csi call providers by weeding out happy customers who replied to you saying happy things. Then you only have to spend money following up on unresponded customers. Save on staff hourly fixed cost by automating csi texts

Get started with Bitesize today!

Scheduling

Touchless payment

Let your customers pay on their phone and watch the disputes decrease

Scheduling

Service BDC in a box

Worried about hiring people to respond to messages? Don't worry, add in our service assistant and she will book service appointments for you.


Take a test drive

You made it this far, why not take it for a spin?